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Refund policy

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Billing & Account // updated 2026-07-22

Refund policy

What is refundable, timelines, and how to request.

  • Annual hosting: full refund within 30 days.
  • Monthly hosting: full refund within 48 hours.
  • Domains, SSL, and premium services: non-refundable once issued.
  • Refunds return to the original payment method within 5–7 business days.
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Full policy: /terms. Call (480) 624-2500 to open a request.

Still stuck? Our engineers answer the phone 24/7 — (480) 624-2500.